The other cashiers at least know how to engage with customers. She is so unpleasant that the next time I will wait until another cashier is available just so I don't have to encounter her again.
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When I explained the trays would prevent the plant containers from tipping over, you would have thought I was asking for free money. I could clearly see there were several made up trays on a table but she told me I could only have a plastic sheet. The first encounter I asked for two cardboard trays for the several plants I purchased so they could sit upright in the car. I've had the unfortunate experience of getting her three times in the last month and she has the personality of a thumbtack. My only concern is the grumpy older woman who is a cashier. Without a doubt the quality of the plants are exceptional. I love this store! I find myself there at least twice a week to buy perennials, shrubs, houseplants, and even early this season I purchased trees. It amazes me that not only did employee act this way but the management is on the same page.
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approach would have been “Excuse me miss I believe that our agent loaded too many plants, can we make sure it’s correct? Sorry for the mistake.” Customer service 101. For better retaining of paver tiles laid against a landscape bed, turf, or other, you can opt to install vertical edging stones.you can embed them into. When my wife brought up this embarrassing conduct the manager basically sided with the employee.If this is how they do business we are definitely no longer customers and our family and friends will be informed of how they treat customers. She then blamed my wife for not being aware of the extra plants, inferring that she’s a thief. My wife began to leave and a saleslady starts yelling and waving hands that she’s not allowed to leave with those plants. The person loading made an error and loaded too many. Their job is to correlate the order to what’s supposed to be loaded. She submitted the receipt and the agent loads the vehicle. My wife went to pick up a plant order which she had multiples of but some were on backorder. My wife and I have been customers since 2004.
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